SAHAY Children International
Child Safeguarding Program Lead
Program Manager, Program Officer, Program Associate, Program Assistant
Kolkata West Bengal
Application Email :

Job Type

Full Time

Closing Date

Nov 30 2021


SAHAY is a charitable society working in Kolkata since 1989. We believe that investing in children and youth and empowering them to be agents of change in their communities, is the single best answer to breaking generational poverty. Supported by Children International, we are currently working with approx. 15000 children from vulnerable communities across different locations in and around Kolkata, to support them to break the cycle of poverty through a range of program interventions across four key development areas. This includes program on healthy behaviors, education, empowering life skills and employment preparation. This holistic approach — delivered through 3 Community Centers and 2 Area/ Clusters by a passionate, high-performing team — aims at delivering impact that lasts.



SAHAY is looking for Child Safeguarding Program Lead for Kolkata.


Vacancy – one


A.               ABOUT THE ROLE

Title: Child Safeguarding Program Lead

Location:  Kolkata

Reports to: Agency Director

Type of engagement: Fulltime

Other key working relationships:  All Agency staff, volunteers, interns and stakeholders like vendors and consultants



The Child Safeguarding Program Lead accountabilities are:

  • Lead the planning, implementation, risk assessments, monitoring and evaluation of all child safeguarding program activities as indicated in the work plan.

  • Carry out full implementation and observance of the Child Safeguarding Policy by all stakeholders.

  • Serve as a focal person for child safeguarding at the agency level.

  • Send initial information, incident reports and follow up reports to CI Home Office within the specified time.

  • Train Agency staff and volunteers on Child Safeguarding Policy and protocols. Strictly observe confidentiality and strong ethics with respect to all beneficiary information/data

  • Comply with and ensure adherence to the agency’s other policies, safety and security protocols and guidelines by all stakeholders both internal and external.

  • Be non-discriminatory and respectful in relating with people especially the sponsored children/youth and their families, volunteers, staff and other stakeholders.



a.                Child Safeguarding Systems and Process

  • Ensure child safeguarding activities in the Agency are implemented and monitored as a vital cross-cutting theme throughout.

  • Review and update agency’s child safeguarding policy and protocols in accordance with the CI global child safeguarding policy and protocols, local child protection laws, best practices and standards.

  • Collaborate with and provide advice to key teams and/or departments within the agency to promote fulfillment of the safeguarding risk analysis, including risk identification and management strategies of the agency’s processes, procedures and activities and appropriate mitigating actions are developed.

  • Provide input on planning, monitoring and evaluation of all child safeguarding-related programs and activities under the Child Safeguarding Referral Services.

  • Prioritize child safeguarding issues, undertake situation analyses and needs assessments, and design intervention and response programs and initiatives.

  • Analyze problems/challenges encountered in the performance of agreed tasks and subsequently identify ways to lessen impacts of such on the achievement of set goals.

  • Participate and provide inputs during Child Safeguarding team meetings (agency and/or global level) on gaps, concerns and improvement initiatives.

b.               Case Management

  • Participate in, or conduct reviews of, complex or sensitive cases related to child safeguarding.

  • Develop appropriate intervention/treatment plans for each child safeguarding-related case. (e.g., conduct of individual/group counseling sessions, referral to other organizations and institutions) for each child safeguarding-related case.

  • Determine referral services, needs to effectively address all child safeguarding-related cases.

  • Conduct individual/group counseling sessions, home visits after coordination with field staff for follow-up of child safeguarding-related cases forwarded to the Agency

  • Communicate with other staff and/or referral partners and attends case conferences called for by referral partners and/or other agencies.

  • Facilitates the conduct of case conferences to enable concerned field staff not only to provide necessary inputs in the management of cases but also to actively participate in addressing all related issues and concerns pertaining to the cases at hand, during and after case termination.

  • Report cases to CI Home Office in adherence to global child safeguarding policies and protocols.

c.                Finance and Administration Related Functions:

  • Takes an active role during Agency’s annual planning and evaluation of program goals, plans and activities for the development of Mid-Year and Year End Reports.

  • Coordinate with Accounting Department on submission of budget requests and subsequent budget liquidations on time, as applicable.

  • Encode program plan, modifications, revisions and budget in the Field Information System (FIS).

  • Track and analyze the monthly budget execution of child safeguarding activities. Respond to budget queries when they emerge.

d.               Stakeholder Engagement, Partnership Development and Management

  • Identify and recommend potential partnerships for program implementation and build such relationships and with other stakeholders.

  • Develop and maintain informal and formal partnerships with government and non-government organizations to enhance CI child safeguarding practices

  • Conduct referral of cases to relevant institutions/organizations for medical, legal, psycho-social, temporary shelter and/or any related assistance (as the need arises).

  • Represent CI, participate and collaborate with other child welfare agencies that promotes Children’s Rights and Protection.

e.                Capacity Building and Reporting

Provide feedback, coaching and agreement with team members in the core group after activity implementation observation as a form of evaluation.

Plan for and duly implement annual training sessions on Child Safeguarding Policy and best practices for all Agency staff and volunteers. Conduct orientation/training for new staff and partners on Child Safeguarding Policy and Protocol and Code of Conduct of the Agency.

Prepare and ensure timely submission of CI Home Office the required reports.

Identify gaps and training needs and develop self-development plans that is required of the role.


  • Bachelor’s Degree holder in the field of Social Sciences, preferably a Social Worker

  • Exposure to relevant trainings on facilitating, counseling, child protection/safeguarding systems and child and youth development

  • At least 5years of safeguarding experience, ideally in an organization that specializes on child and youth development

  • Knowledge of the International Convention on the Rights of the Child, child safeguarding/protection systems and mechanisms in the country, and local laws protecting the rights and welfare of children

  • Ability to adapt in a cross-cultural environment and ability to understand the concept across multiple discipline. 

  • Possesses an adaptive mindset and entrepreneurialism 

  • Resilient to change and experimentation, and can manage change effectively within the team

  • Exhibits cognitive load management skills and competency in social intelligence 

  • Literacy in new media and virtual collaboration 

  • Quality focused, accountable and sensible 

  • Exemplifies excellent communication skills, interpersonal skills, critical thinking skills, conflict management and training management

E.               ATTRIBUTES

  • Self-motivated and proactive with a high level of compassion, empathy, integrity and passion to work on complex social causes specially the cause of children and youth

  • Actively pursues learning and self-development; seeks feedback; modifies behavior considering the right feedback

  • Believes in collaboration and teamwork

  • Proven ability to deal effectively with and resolve conflict and confrontation

In addition to the above, the following are highly desirable in the ideal candidate:

Great communication skills in English as well as Bengali and Hindi


Travel Requirement: Willingness to travel around 40-60% of time depending on spread of communities and community centers.


Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


Compensation: will depend upon the relevant qualification, experience, skills, attributes required for the position.


We are an equal opportunity employer. Our talent acquisition procedures reflect our commitment to promoting diversity within the organization alignment to our vision, mission and values as well as promoting and protecting the welfare of children and youths from abuse and exploitation.


Interested candidates please send your latest resume and one page motivation letter mentioning why you think you are suitable for this position to: within 30th November 2021:

Job Email id: lde(at)