International Organization for Migration IOM
Consultant - Pre-Departure Orientation
Consultant, Monitoring, Evaluation, Policy, Research
Delhi India
Application Email :


Job Type

Full Time

Closing Date

Jul 25 2021


Open to Internal and External Candidates


Position Title     :           Consultant - Pre-Departure Orientation (PDO) Programme


Duty Station      :           New Delhi, India


Classification     :          Consultancy (not exceeding 7,000 Euro)


Type of Appointment :    Consultancy Contract


Desired Start Date:        As soon as possible


Closing Date     :           25 July 2021


Reference Code:           HR/CREST/0004/JUL21


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.




India is a country of origin, transit, and destination for international and inter-state labour migrants. According to a study conducted by the International Labour Organization (ILO), in 2018, there were approximately 30 million Indians working overseas. Over 90 percent of these workers were working in the Gulf Co-operation Council (GCC) countries and Southeast Asia, employed in low and semi-skilled jobs. In recent decades, the number of women migrating abroad to seek employment has significantly increased: they comprised 23.9 percent of outbound workers in 2015. Numerous Indians migrate to Jordan for employment: 3.65 per cent of Jordan’s migrant workforce, consisting of 315,000 registered migrant workers, is from India. Most Indian workers employed in Jordan work in the textile, construction and manufacturing sectors. In 2018, the garment and textile sector in Jordan employed 45,000 migrant workers, of which 18 per cent or 8,100 originated from India.


While labour migration provides employment opportunities and has the potential to enhance livelihoods of workers and their families, often times, migrant workers are subjected to human rights violations during all stages of the migration cycle – recruitment and deployment, employment, and return or onwards migration. Risks facing migrants include that they are being charged high recruitment fees, are subjected to exploitation and discrimination, forced to work excessive hours in unsafe conditions, paid less than the minimum wage, work overtime to meet the production targets, and lack access to basic amenities such as housing and healthcare. Women migrants face multiple layers of marginalization, due to both their nationality and ethnicity, and their gender. For instance, women are more vulnerable to sexual harassment compared to their male counterparts.


To mitigate the possible risks and vulnerabilities faced by migrant workers during the migration cycle, it is extremely important that migrant workers are adequately informed about the terms and conditions of their jobs; laws, regulations, and culture in their country of destination, rights they are entitled to, and remedy mechanisms available to them in case they face challenges, among others. Migrants should receive this information in their country of origin, well ahead of their journey, so that they can prepare themselves and make well informed decisions regarding their migration. Such information should be provided to migrant workers during Pre-Departure Orientation (PDO) programmes, which have emerged as an important tool for the protection of migrant workers.


The recruitment process of Indian workers to Jordan is facilitated by private recruitment agencies, while the Ministry of External Affairs (MEA) of India verifies workers’ applications, processes them, and allows them to work abroad if all supporting documents are in order. Among recruitment-related services, MEA also provides specific PDO programmes for migrant workers, covering many issues and aspects that help migrant workers to prepare better for their overseas employment. In 2016-2017, IOM, in collaboration with the MEA developed a PDO manual for Indian outbound workers to Jordan, which is used by the government to provide Training of Trainers (ToTs) who then organise and provide PDO to migrant workers. However, in order to address the particular risks facing Indian migrant workers employed in the garment industry in Jordan, gaps in the current PDO manual need to be identified. Consequently, the manual needs to be adjusted.


Acknowledging the critical need of comprehensive PDO manual to ensure positive outcomes of migration, to ensure better rights protection, and to ensure that Indian migrant workers are well enabled to make informed decisions regarding their migration, IOM is envisaging to develop a PDO specific to Indian migrant workers employed in Jordan’s garment sector. This PDO will provide relevant and accurate recruitment and employment related information on the garment industry in Jordan.




The overall objective of PDO development is to enhance the protection of Indian workers migration to Jordan to seek employment in the garment sector. The aims of this PDO development are as well to (1) ensure the availability of a comprehensive country and sector specific PDO, addressing the specific risks and needs of Indian migrant workers seeking employment in Jordan’s garment sector, and (2) strengthen the technical capacity of MEA to deliver ToTs on the PDO. The PDO will cover the terms and conditions of migrant workers’ jobs as in their contracts, laws and regulations they are subject to in Jordan, rights migrants are entitled to (such as social protections and collective bargaining, among others), culture in Jordan, and remedy mechanisms available to migrant workers in case they face challenges. The PDO should be in line with “Overview of Comprehensive Information and Orientation Programme (CIOP) guidelines.


The key objectives are as follows:


1.             Develop garment sector PDO manual for Jordan bound Indian migrant workers, including:

  • Visually friendly learning manual (maximum 30 pages).

  • Session plan - particularly on terms and conditions of migrant workers’ jobs as specified in their contracts, laws and regulations they are subject to in Jordan, rights migrants are entitled to (such as social protections and collective bargaining, among others), culture in Jordan, and remedy mechanisms available to migrant workers in case they face challenges.

  • Facilitator guide for provision of PDO Programme, including information and guidance for the facilitator to effectively facilitate the PDO.

  • Scripts for 3 minutes during videos for migrant workers, accompanying each session of the PDO Programme.

Tasks and Responsibilities of the Consultant

  • The consultant needs to provide a detailed methodology for the proposed activities. however, the following can be considered:

  1. Secondary Data Review: Resource materials shared by IOM India, IOM Jordan and ILO Better Worker Jordan team, including PAO provided in Jordan, and reports delineating good practices of other labour-sending countries (at least two countries to be prioritized in coordination with the Government of India and IOM)

  2. Primary Data Collection: Consultation workshops with key stakeholders (MEA, ICM, ILO, CSOs, migrant worker, employers and workers’ representatives from India and Jordan, IOM India, Better Work in Jordan, IOM Jordan) and other participatory approaches, FGDs, KII and online surveys, among others.

  3. All materials and documents submitted must be in line with the programme communication guidelines including IOM spelling list: 2013, IOM House Style Manual, IOM Brand Guidelines 2018, and Overview of Comprehensive Information and Orientation Programme (CIOP) guidelines. Consultants are encouraged to request for the guidelines before they start writing the PDO manual.  

  • Conduct secondary data review, including existing PDO and PAO materials provided by IOM, and other relevant resources available online and identified by the consultant.

  • Conduct a gap analysis on MEA’s current PDO manual for Indian outbound workers to Jordan, in order to identify gaps in addressing the particular risks facing Indian migrant workers employed in the garment industry.

  • Organize a consultation workshops with key stakeholders (Government of India, MEA, India Centre for Migration (ICM), International Labour Organization (ILO), CSOs, migrant workers, employers and workers’ representatives from Jordan and India, Better Work in Jordan, IOM Jordan) to inform the outline of the PDO programmes.

  • Based on the PDO outline approved by IOM, design and develop a PDO programme, including a session plan with a view to strengthening migrant workers’ knowledge, providing practical information on terms and conditions of migrant workers’ jobs as specified in their contracts, laws and regulations they are subject to in Jordan, rights migrants are entitled to (such as social protections and collective bargaining, among others), culture in Jordan, and remedy mechanisms available to migrant workers in case they face challenges.

  • Develop interactive and digital training materials and resources such as Power Point Presentations and interactive online multiple-choice quizzes, to facilitate the PDO delivery and ensure effective interaction with participants.

  • Develop simple factsheets, infographics and other handouts that should be provided to migrant workers during the training sessions.

  • In coordination with IOM, organize a second validation workshop with relevant stakeholders (Government of India, MEA, ICM, ILO, CSOs, migrant workers, employers and workers’ representatives from Jordan and India, Better Work in Jordan, IOM Jordan) to finalize the PDO programme.

  • Finalize the PDO programme, addressing the feedback and inputs from the second validation workshop.

  • Develop scripts for 3 minutes during videos, to accompany each session of the PDO manual.

  • Based on the PDO outline, develop a ToT program, which will be used to train a pool of potential master trainers, which will be nominated by IOM and MEA.

  • Organize and facilitate first batch of ToT programme, in coordination with IOM and MEA. 

  • Submit a brief Gap Analysis report on the existing Post-Arrival Orientation programme conducted by the employers in Jordan to ensure better harmonization with the PDO. 

Expected outputs and deliverables


The consultant will be responsible for planning, implementing and delivering the following activities, in consultation with IOM at every step.



  • Inception Report with a clear methodology, work plan including findings and actionable recommendations based on the secondary data review;

  • Gap analysis of the current PDO manual for Indian migrant workers seeking employment in Jordan;

  • Report of consultation workshop and the PDO outline;

  • Draft of the PDO programme including:

  1. PDO modules based on the PDO outline;

  2. session plan based on the PDO outline;

  3. Facilitator guide;

  • Digital training materials;

  • Scripts for 3 minutes during videos accompanying each session of the PDO;

  • Factsheets, infographics and handouts;

  • Report on the validation workshop;

  • Final PDO programme in English language with PDO modules, session plan, and digital content;

  • ToT program manual.

  • Roll out ToT for potential PDO trainers to train them on PDO delivery, and provide an evaluation report of this ToT.

Following endorsement and validation - the PDO will be launched in coordination with all respective government agencies, Employers and CSOs which will be arranged by IOM and presented by the selected consultant.




The consultant should propose a timeline that ensures effective delivery of the assignment not exceeding a period of three months, from the date of contract signing. The following work plan can be considered for submission.


Dates/Time frame


# working of days






















































The incumbent is expected to demonstrate the following values and competencies:

  • Inclusion and respect for diversity: Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations;

  • Integrity and transparency: Delivers on commitments; manages the organization’s resources reliably and sustainably

  • Professionalism: Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills;

Core Competencies


Teamwork: Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work;


Delivering results: Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations;


Managing and sharing knowledge: Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately;


Accountability: Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated;


Communication: Speaks and writes clearly and effectively.



  • University degree preferably in law, social science, or another relevant field;

  • Previous experience on developing module/manual, training materials and conducting training, preferably in the field of labour migration and human trafficking;

  • At least 5 years of relevant professional experience;

  • Experience of working in trafficking and migration issues is an advantage;

  • Experience in communications and developing video scripts;

  • Familiarity with IOMs report writing requirements as in advantage;

  • Familiarity with garment sector in Jordan and Jordanian labour laws is an advantage.



Required: Fluency in English.


Desirable: Fluency in Indian languages and Arabic language.




Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.


Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.


How to apply:


Interested candidates are invited to submit required documents to the IOM India Human Resources Unit at e-mail by July 25, 2021 at the latest. Please submit following three separate pdf files (attachment size should be less than 10 MB) and kindly indicate the reference code HR/CREST/0004/JUL21 followed by your full name in the subject line.

  • Technical proposal: It should include cover page, understanding of the assignment (Please do not copy & paste), methodology and a work-plan.

  • Financial proposal, not exceeding 7,000 Euro.

  • Profile of consultant: A brief summary including records on past experience (as per below mentioned format) in similar assignments and references – Max 3 pages including CV.

  • At least 2 samples of previous work completed, preferably of a similar assignment.


Module/Manual Type

Module/Manual Title

Module/Manual Details (Summary)

Module/Manual Target































Financial proposal listing all costs (including VAT) associated with the assignment. Consultant will be responsible for any tax or VAT issues and need to submit the original bank challan copy at the time of final payment/settlement.


Only shortlisted candidates will be contacted.


Posting period:

From 13.07.2021 to 28.07.2021  

Job Email id: