HCL Foundation HCLF
Programme Officers – Skill Development & Livelihood
Program Manager, Program Officer, Program Associate, Program Assistant
Noida Uttar Pradesh
Application Email : arpit.asthana@hcl.com



Job Type

Full Time

Closing Date

Jun 15 2021






HCL Foundation Invites applications for the post of Program Officers – Skill Development &

Livelihood under the flagship program ‘HCL UDAY’

Vacancy released by 

HCL Foundation 

Vacancy code

HCLF/ Uday/ SDL/ My E Haat/Noida 05042021

Program name 


Date of posting 

17th May, 2021

Last Date to Apply

15th June, 2021





HCL Foundation (HCLF) was established in 2011 as the CSR arm of HCL Technologies. It is a not for-profit- organization, that strives to contribute towards national and international development goals, bringing about lasting positive impact in the lives of people, through long term sustainable programmes. The foundation aims to alleviate poverty and achieve inclusive growth and development. Active community engagement ensures optimal long-term gains and upward accountability. HCL Foundation works through Life Cycle Based, Integrated Community Development Approach with thematic focus on Education, Health, Skill Development & Livelihood, Environment and Disaster Risk Reduction & Response. Child protective strategies, inclusion and gender transformative approaches remain central in all initiatives of HCL Foundation, thus ensuring comprehensive development. 


Presently HCL Foundation is implementing four flagship programmes, namely HCL Samuday & HCL Grant – Rural Development programmes; HCL Uday & Clean Noida – Urban Development programmes and 3 special initiatives - Power of One, Sports for Change and HCL Foundation Academy. 


For more details, please visit our website –https://www.hclfoundation.org



To be the source for sustainable socio-economic and environmental development.




Nurtures clean, green and healthy communities where everyone is empowered and equipped to reach their full potential in partnership with its employees, communities and stakeholders, while promoting volunteerism and establishing international standards of strategic planning, implementation and measuring impact.


Link to Videos: 

HCL Foundation Video –https://youtu.be/GW9oTI28BuQ

HCL Uday Video –https://youtu.be/hGlrFI7qlR0


HCL Uday Program 


HCL Foundation’s flagship urban community development program - UDAY, seeks to create

green, clean, healthy and empowered communities’. Aligned with the UN’s Sustainable Development Goals, it is developing an integrated solution to break the vicious cycle of urban poverty. 


Defining Uday’s approach is its intrinsic belief that urban poor aspire to a life of dignity and self- respect. With the right opportunities, every individual has the potential to take charge of their lives, dare to imagine a different future and work towards it. Echoed across all interventions under Uday, this belief sets the community on the path of resilience and success. Our strategies are carefully designed, such that, they speak both to their environment and to their ambitions. Uday’s unique ‘Convergence’ approach brings this philosophy to life. Uniting critical stakeholders– the state, non-profits and HCL volunteers in a rich partnership, it meets its responsibility to the community and supports them in realizing their dreams. HCL Employee engagement and participation is a key lever that spans across all programs. 


Uday’ defined by 3 C’s:  


Comprehensive: the intervention targets critical areas of a person’s well-being - health, education, sports, livelihoods and skilling, environment, disaster reduction and sports for change. Continuous: takes a life-cycle approach. Uday walks with the community through all stages – infancy, early childhood, adolescence, adulthood and old age. 


Collaborative: taking the approach of convergence, it brings communities, non-profits, local and district governments and HCL employees together, leveraging the strength of each stakeholder for the greater good. 


The 3 C’s combine to create the source code of Uday 


Uday works in the immediate neighborhoods of HCL across 11 cities where HCL has a presence. Currently being implemented in partnership with like-minded organizations, HCL Uday is now poised to scale – both in terms of depth of the intervention as well as scale of its reach. 


My E-Haat” initiative of Skill Development and Livelihood - Earning with Dignity

HCL Foundation has started special initiative of ‘My E-Haat’ to bring the Artisans, Self-HelpGroups and NGO partners together to strengthen the Value Chain of the Arts & Crafts and Handicraft sector keeping the Artisans/ Self-Help Groups/Primary producers at its core. A holistic approach is taken involving the backward integration (or the supply side) as well as forward linkages (or the demand side). “My E-Haat platform enables the Artisans/Self-Help Groups/Primary producers to list and showcase their products in order to conduct their business thereby minimizing the informal intermediaries and middlemen.


My E-Haat”


My E-Haat’, an HCL Foundation initiative is to strengthen the Value Chain of the Handicraft sector keeping the Artisans/ primary producers at its core. A holistic approach is taken involving the backward integration (or the supply side) as well as forward linkages (or the demand side). My EHaat portal will be developed enabling the Artisans/ primary producers to list and showcase their products in order to conduct their business thereby minimizing the informal intermediaries and often exploitative contractors.

Below is the overall project design of ‘My E-Haat’ initiative.

 With the objective of strengthening the Handicraft Supply Chain and providing greater say of the Artisans/ primary producers in the entire value chain, ‘My E-Haat’ initiative is broadly categorized into Backward Integration and Forward Linkages.


Backward Integration comprises of:

  • Procurement of Raw Materials: Artisans/ primary producers will be trained on collectivization of raw materials demand and conducting bulk procurement. Focus will be on eco-friendly materials at discounted deals. 

  • Product designing & training: Training and skill upgradation of Artisans/ primary producers group in order to make the products more market ready with high uptake.

  • Collaboration with Institutions like National Institute of Design (NID), National Institute of Fashion Technology (NIFT) and other institutions. 

  • Social Security & Financial Inclusion: Collectivization of Artisan/ primary producer groups and bringing them into formal sector. Formation of Joint Liability Groups.

  • Linkages with Government Schemes: Handholding and facilitating them with various Government Linkages and Entitlements like Artisan Cards, bank linkage, setting up of MSME clusters etc.

  • HCL Foundation will be partnering with organizations (Not for Profits) with expertise in Handicraft space and working closely with Artisans/ primary producer groups. 

Forward Linkages comprises of:

  • My E-Haat Portal: an online platform specially designed for Artisans/ primary producers around the country. The Artisans/ primary producer’s/ Partner organizations are allowed to list the products along with necessary specifications. The platform will allow the sellers connect to potential buyers and will also facilitate a seamless experience. The portal will have a backend team performing vital operations such as:

  • Product customization, oQuality check mechanisms in place, oInventory Management/ stock keeping and warehousing, oIntegration with online merchants, oLogistics (packaging) and Shipping support etc.

  • Market connect: Separate channel of communications depending on the Target segment. It includes Retail as well as Institutional Customers. 





Location: Noida (Uttar Pradesh)


Under the leadership of the Director, HCL Foundation, the assigned personnel will be responsible for planning, strategizing and monitoring of various projects related to Skill Development & Livelihood theme under HCL Foundation’s urban flagship Program – ‘HCL Uday’ across locations. The incumbent will be responsible for coordinating and implementation of projects and provide technical inputs in developing, reviewing and adding value to the strategies. The incumbent will report to the Deputy Manager, Skill Development & Livelihood. 


The position will be responsible for: 

  • Strategy: Structuring and streamlining “My E-Haat” projects of HCL Foundation.

  • My E-Haat operations”

  1. Managing, supervising and scheduling warehouse and “My E-Haat” gallery for smooth functioning. Ensuring consignment received are dispatched accurately and within due timelines.

  2. Shipping order management in coordination with our core e-commerce team for shipping document preparation, inventory management up to order fulfilment.

  3. Define SOPs and SLAs in consultation with core team and make efforts to maintain them.

  4. Develop workflow for inventory management, stock availability, quality check and accuracy.

  5. Manage stock receiving, picking, quality checking, packaging and dispatching.

  6. Coordinating and managing vendors for their displayed items on e-commerce platform with available physical stock at their local and central warehouse.

  7. Defining non-moving, slow-medium-fast moving item. Space utilization analysis. Scrap management.

  • Communication and coordination with existing vendors/partners as well as with new one.

  • Ensure safe, clean and healthy working environment.

  • Grant Management: Ensuring effective execution of project activities by closely working with NGO partners both on programmatic as well as financial fronts. 

  • Regular monitoring and field visit of project sites under Skill Development & Livelihood theme in select HCL Uday cities.

  • Manage and plan effective use of resources in order to comply with the audit requirements.

  • Effective engagement of HCL employees across “My E-Haat” projects through creative and engaging strategies (employee volunteering).

  • Networking with the concerned local and Government authorities and ensuring that the projects are in sync with the larger policy framework so as to leverage their support. 

  • Handling and coordinating Projects and Implementing Agencies virtually during COVID19 lockdown and flexible to work from home and from remote locations in completing the deliverables. Exceptionally open minded for teleworking.

  • Skilled in documentation and handling the partner organization for effective implementation through convergence mechanism and strategies impact based models with partners.

Attributes and experience:

  • 2-4 years of experience in development sector/ e-commerce ecosystem: candidate having prior experience is mandatory. Experience in warehouse/ inventory management is desirous.

  • Knowledge of logistics, including carriers, shipping policies and procedures would be added advantage.

  • Management & organizational skills: well organized and able to coordinate a wide range of concurrent activities, prioritizing workload effectively to meet deadlines. Selfmotivation to act independently and also to work collaboratively in a team. Able to read and interpret instructions, policy, procedures, program information, etc. and provide guidance to others regarding implementation and application, as well as identify areas of improvement.

  • Communication skills: ability to network well and collaborate/ liaise with other stakeholders including District Administration and other Departments/ Agencies. Flexibility and adaptability to respond to changing circumstances. 

  • Computer Literacy: high proficiency in Microsoft Office (especially Word, Excel, PowerPoint and Outlook). Familiarity in any Statistical Package is desirable. 

  • Ability to comprehend large data-sets in relational databases. 

  • Fluency in English and Hindi for Program Officer stationed in NOIDA is highly desirable. 

Qualifications and Skills:

  • Master’s degree in Social Sciences/ Operational Management/ Supply Chain Management/ Management or related field. Master/ Post Graduation is highly desirable.

  • Excellent management and organizational skills along with strong quantitative skills.

  • Flexible, self-motivating, able to manage multiple tasks efficiently, and team player.

  • Ability to deal with unstructured and changing environments. 

  • Excellent verbal and written communication skills. 


Salary commensurate with experience. 


How to apply: 

  • Please submit your CV with a Cover Letter.

  • Attach one-page write up with supporting statistics on “How to empower artisans towards self-reliance”.

  • Send your application to arpit.asthana@hcl.com, gaurav.majumdar@hcl.com and Ruchira.Sarkar@hcl.com in cc.

  • Last date of submission of completed application is 15th June, 2021.

  • Kindly note that only shortlisted candidates will be contacted.  

Download Attachment: Program Officer_SDL_My E Haat_Noida_05042021.pdf