Senior Market Engagement Manager, Digital Utilities
Program Manager, Program Officer, Program Associate, Program Assistant
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About the Organization:

GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.


  • Conduct market engagement activities to deliver programme insights and drive market development to support the use of digital solutions to improve utility services.

  • Lead the development of relationships and industry knowledge in the region which will enable the programme to facilitate partnerships between public utility service providers, digital innovators and mobile operators.

  • Support implementation of the GSMA Innovation Fund for Digital Urban Services with GSMA Innovation Fund Team, through grantee proposal and selection phases

  • Support broader team activities, refinement of programme strategy and broader work across the M4D department.

About You:

The right candidate will have experience with digital solutions to support essential service delivery – in particular urban services, and be familiar with key trends and challenges in this sector. The candidate will have excellent skills for engaging a wide range of stakeholders at different levels, and will be comfortable doing this independently and with close team coordination.

The right candidate will be able to demonstrate the following:

  • Strong ability to think operationally and strategically to independently develop and execute market engagement and partnership building activities.

  • Strong communication and relationship management skills to engage mobile operators, innovators, urban municipalities and utilities providers.

  • Strong communication abilities to deliver complex and technical content clearly to a broad audience through blogs, reports, power points and verbal presentations. Very strong English abilities required.

  • A team player, being able to effectively connect together a wide group of internal GSMA interests and resources, to lead on work and support others in theirs.

How to apply

For more information please check the Link